1. Application Cancellation & Refund Policy
In accordance with the Haj Committee of India guidelines and Karnataka State Haj Committee regulations, cancellation of selected applications is governed by strict administrative rules:
A. Formal Submission of Cancellation Request
- To initiate cancellation, the cover head must submit a signed written application to the Executive Officer, Karnataka State Haj Committee, Bengaluru, along with original pay-in receipts and passport copy.
- Cancellations once entered and processed in the Indian Haj Pilgrimage Management System (IHPMS) database are NON-REVOCABLE under any circumstances.
B. Standard Deduction Slabs for Cancellations
| Timeline of Cancellation Request | Deduction Amount / Fee |
|---|---|
| Before final Qurrah allotment date | Nil / Full Refund |
| After Qurrah allotment but before flight ticket issuance | ₹1,000 per pilgrim (Administrative Fee) |
| After flight ticket issuance / visa stamping | Actual Airline Cancellation Fee + ₹5,000 |
| Cancellation due to medical incapacitation or death of applicant | ₹500 flat fee (subject to official certificate submission) |
C. Refund Payment Mode
All approved refunds are credited directly via NEFT/RTGS into the bank account specified by the primary cover applicant during initial registration. No cash refunds are entertained.
2. Data Privacy & E-Security Policy
The Karnataka State Haj Committee protects pilgrim personal data, passport details, biometric records, and banking credentials in accordance with state cybersecurity standards.
- Personal data submitted on karhaj.in is utilized strictly for visa processing, flight chartering, health insurance, and Saudi Ministry authorization.
- Data is never shared with unauthorized commercial third parties.